Summary

As an Area Manager in the microfinance banking sector, I bring a wealth of experience and a proven track record in fostering financial inclusion and driving sustainable growth. With a deep understanding of the unique challenges and opportunities in this industry, I have consistently delivered exceptional results by effectively managing a diverse team, cultivating strong client relationships, and ensuring regulatory compliance. My strategic vision, analytical acumen, and commitment to social impact have led to increased market share and profitability within the microfinance bank, establishing me as a dynamic leader in this field. My ability to adapt to evolving market dynamics and implement innovative financial solutions positions me to excel in driving the expansion and success of microfinance institutions, improving financial access for underserved communities, and contributing to the broader mission of financial empowerment.

Experience

Company Logo
Area Manager
LOLC Microfinance Bank Limited
Mar 2022 - Present | Sargodha, Pakistan


Achieving business goals and revenue targets.
Overseeing daily operations, managing budgets, and setting performance objectives.
Recruiting, training, and regional managers as well as conducting regular performance appraisals.
Developing and implementing business, marketing, and advertising plans.
Managing internal and external stakeholder relations and negotiating contracts.
Planning, evaluating, and optimizing operations to be efficient and cost-effective.
Ensuring products and services comply with regulatory and quality standards.
Ensuring company standards and procedures are followed.
Preparing and presenting monthly, quarterly, and annual statements, analyses, and reports of operations and finances.
Dealing with escalated customer issues, incident reports, and legal actions.

 

Company Logo
Branch Manager
U Microfinance Bank
Feb 2019 - Feb 2022 | Chiniot, Pakistan

As the Branch Manager, I successfully led a team to achieve financial targets, implemented strategic initiatives to enhance customer satisfaction, and ensured efficient day-to-day operations. My role involved overseeing lending activities, managing client relationships, and collaborating with other departments to drive overall branch success.

Education

PTEC
Diploma, ‎
Banking & Finance
Completed
2022

Skills

Beginner Achievement of Monthly CASA Deposit Targets
Beginner Achievement Of Monthly CASA Deposit Target
Beginner Achievement of Monthly CASA Deposit Targets
Beginner Achievement of Total Deposit Targets
Beginner Administration Knowledge
Beginner Banking
Beginner Building Business Relationship
Beginner CASA
Beginner Compliance
Beginner Constant Tapping
Beginner Consumer Financing
Beginner Content Distribution Network
Beginner Credit Negotiations
Beginner Customer Service
Beginner Customer Services
Beginner Ensure NTB Account Opening Target
Beginner Ensure NTB Account Opening Targets
Intermediate Event Marketing Strategies
Intermediate Export Development
Beginner KYC
Beginner Liabilities & Assets
Beginner Marketing Stratergies
Expert Marketing & Business development
Beginner Performance Metrics
Beginner Relationship Management
Beginner Risk Management
Expert Sales Execution
Beginner Scale Management
Beginner Security Principles
Beginner Supervise And Daily Follow Up
Beginner TBML
Beginner Telemarketing Skills
Beginner Trade Operations
Beginner Trade Payments
Beginner Training and Development
Beginner Vape Knowledge
Beginner استراتيجيات مبيعات الحسابات

Languages

Intermediate English
Expert Urdu